منابع مشابه
Effective communication during difficult conversations.
A strong interest and need exist in the workplace today to master the skills of conducting difficult conversations. Theories and strategies abound, yet none seem to have found the magic formula with universal appeal and success. If it is such an uncomfortable skill to master is it better to avoid or initiate such conversations with employees? Best practices and evidence-based management guide u...
متن کامل‘Difficult Conversations’: evaluation of multiprofessional training
OBJECTIVES Evidence-based communication skills training for health and social care professionals is essential to improve the care of seriously ill patients and their families. We aimed to evaluate the self-reported impact of 'Difficult Conversations', a multidisciplinary half-day interactive workshop, and gain feedback to inform future development and evaluation. METHODS Service evaluation us...
متن کاملOvercoming difficult conversations in clinical supervision
Background Clinical supervisors are responsible for managing many facets of clinical learning and face a range of challenges when the need for "difficult" conversations arises, including the need to manage conflict and relationships. Methods Spotlight on Conversations Workshop was developed to improve the capacity of clinical supervisors to engage in difficult conversations. They were designe...
متن کاملPharmaceutically Enhancing Medical Professionals for Difficult Conversations
Conducting “difficult conversations” with patients and caregivers is one of the most difficult aspects of the medical profession. These conversations can involve communicating a terminal prognosis, advance care planning, or changing the goals of treatment. Although they are challenging, the need for these conversations is underwritten by the tenets of medical ethics. Unfortunately, medical prof...
متن کاملDifficult conversations in health care: cultivating relational learning to address the hidden curriculum.
The authors describe the philosophy and pedagogical approach of an innovative educational program, grounded in principles of relational learning and designed to improve the preparedness of health care professionals for engaging in challenging conversations with patients and families. The Program to Enhance Relational and Communication Skills (PERCS) is a project of The Institute for Professiona...
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ژورنال
عنوان ژورنال: Annals of Emergency Medicine
سال: 2017
ISSN: 0196-0644
DOI: 10.1016/j.annemergmed.2016.11.037